All Inclusive tours | Machu Picchu Trip Guide

Relevant Information

Machu Picchu Trip Guide Travel S.A.C.

Machu Picchu Trip Guide is a premier tour operator with a solid presence in the Peruvian tourism industry. We are a formally established company, operating as an incoming travel agency and providing professional travel experiences across Cusco, Machu Picchu and Peru.

Our operations are guided by transparency, legality and professional standards. When you travel with Machu Picchu Trip Guide, you choose a reliable local partner dedicated to providing secure, organized and authentic experiences.

Company Name MACHUPICCHU TEAM TRAVEL S.A.C

Commercial Brand Machu Picchu Trip Guide

Tax ID / RUC 20614895722

Address Portal Nuevo Nro 270, Cusco

Email info@machupicchureservations.org

Virtual Complaints Book
Claim/Complaint Form
Submit your claim or complaint here. After sending the form, you will receive a copy by email.

Form number Assigned on submission

Provider MACHUPICCHU TEAM TRAVEL S.A.C

RUC 20614895722

Business address Portal Nuevo Nro 270, Cusco, Peru

1. Request type
Claim A disagreement related to purchased products or contracted services. Complaint A concern about customer service or an issue not directly related to the product or service.
2. Claimant consumer identification
Full name / Company name
ID document type
ID document number
Address
Phone
Email address
The consumer is a minor
3. Product or service identification
Type
Claimed amount (S/)
Product or service description
Booking, order or receipt number
Purchase or service date
4. Claim/complaint detail and consumer request
Claim or complaint details
Consumer request
5. Actions adopted by the provider
Reserved space for the response and actions adopted by MACHUPICCHU TEAM TRAVEL S.A.C.
6. Acceptance and security
I declare that the information provided is true and I accept the content of this Claim/Complaint Form. This checkbox replaces my signature in the virtual Complaints Book. I agree that my data may be used to handle this request and send the corresponding confirmation.
Security question: 6 + 1 = ?
Submitting a claim or complaint does not constitute a complaint before Indecopi and does not limit the consumer's right to use other dispute resolution mechanisms. The provider will respond within the current legal term of up to 15 business days.

Choose Your Salkantay Adventure

Choose Your Inca Trail Experience

Classic Inca Trail Adventures

Short Inca Trail Experiences

Choose Your Machu Picchu Experience

Choose Your Inca Jungle Adventure

Inca Jungle Adventures

Alternative Jungle Trek

One Day Tours in Cusco

Choquequirao Treks

Amazon & Manu Tours

Machu Picchu Trip Guide Travel S.A.C.

Claim/Complaint Form

1. Request type

2. Claimant consumer identification

Parent or legal representative information

3. Product or service identification

4. Claim/complaint detail and consumer request

5. Actions adopted by the provider

6. Acceptance and security

Office Hours

Visit Us